Haatz World Wide

Customer Service

Haatz World Wide is a brand showcase and does not sell products directly. Orders, delivery, returns and repairs are handled by the official Haatz team in the country where you bought your product.

Get in touch

Where to Find Help

Korea

Haatz Korea

After-sales service, user manuals and FAQ for the Korean range. Customer centre: 1644-0806.

Global

Haatz EU

Our EU team handles enquiries from outside Korea. Write to [email protected] with your country and product, and we will connect you with the right partner.

Service

Care That Continues After Purchase

From installation questions to cleaning a range hood filter, our regional teams handle service locally. In Korea, the Haatz Home Care Service cleans and maintains installed products on request.

Global warranty

Help topics

Customer Service

Frequently Asked Questions (FAQ)

Guides on product use, cleaning and care are provided by the Haatz team in each country. Contact your local Haatz partner, or email us and we will point you to the right guide.

Shipping & delivery

Haatz World Wide does not ship orders. Delivery options, times and fees are set by the official seller in your country.

Payment

Haatz World Wide does not take payments. Payment methods depend on the official seller where you buy.

Returns

Returns and exchanges follow the policy of the store you bought from and local consumer law. Please keep your receipt and the original packaging.

Warranty

Warranty terms vary by product and by country. See the Global Warranty page for how coverage works.

Find a reseller

Email us with your city and the product you are looking for, and we will put you in touch with an authorised Haatz partner.

Contact

Email [email protected]. For export and distribution enquiries, write to [email protected].

South Korea: Headquarters 202 Dongbu-daero, Jinwi-myeon, Pyeongtaek-si, Gyeonggi-do

North America Office: 87 Hayward Road, Acton, MA 01720, US

EU Office: 4 Alan Bray Close Dodwells Bridge Ind Est Hinckley, Leicestershire LE10 3BP, UK

Asia Office: 11/12F, 456 Gangnam-daero, Gangnam-gu, Seoul (Hanseok Tower), South Korea

Vietnam: No. 19, Villa Block 3, Dai Thanh Urban Area, Ta Thanh Oai, Thanh Tri, Hanoi

Mongolia: С.Жамъян Гүнгийн Гудамж, SBD - 1 khoroo, Ulaanbaatar 14240

Factory:

South Korea: 202 Dongbu-daero, Jinwi-myeon, Pyeongtaek-si, Kyunggi-do

China: Sanxin B/D, Huangpu Rd West, Guangzhou, Guangdong

Customer service

Frequently Asked Questions (FAQ)
Shipping & delivery
Payment
Returns
Warranty
Find a reseller
Contact

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